Car Accident Insurance Investigation

Answer:

Many times, we get asked whether clients should talk to the insurance company. The insurance company can be several different companies. In Florida, you have a responsibility to talk to your own insurance company. That’s in your contract whether you know it or not. You have a duty to cooperate. That means talking to them, giving a statement if they ask for it, writing statements of what happened, and signing authorizations, etc. You have a duty of cooperation to your own insurance company.

You do not have that duty to the insurance company covering the other automobile that was involved in your collision. We recommend that people do not talk to the other insurance company. There are companies that are very professional. There are insurance companies that are not. You don’t know one from the other. It’s best to have all information channeled through the office of your attorney, who know the ins and outs so that things can stay organized while you concentrate on getting better. Again, don’t talk to the insurance company from the other side. Let your lawyer do it. Talk to your own insurance company because you’re supposed to. If you have a case like that, call us. We’d be happy to help you in any aspect of it, whether it happens in Nassau County, Duval County, Jacksonville, or Fernandina Beach.